Do Sales Progressors Actually Progress Conveyancing Transactions?

On this Conveyancing Matters chat, Lorraine and Stu discuss a sensitive topic for estate agents - sales progressors.

 There are, of course, many excellent estate agents supporting conveyancers.  But there are a lot of sales progressors who do not interact well with the conveyancer on a transaction and we would argue, in many cases, do not speed the progress of a matter.

 Lorraine and Stu  worked out that conveyancers probably spend on average 2 hours per day dealing with chaser calls and emails from estate agents - that is a whole working day per week when conveyancers are not doing conveyancing work. Is this a good use of conveyancers time?

 Lorraine and Stu acknowledge that conveyancers should try to keep their agents up to date, where the client permits them to do so.